terms of service

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Last Updated: 10/11/2024

PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR WEBSITE (THE “SITE”) OR OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITE OR OUR SERVICES.

The present terms and conditions (this “Agreement” or “Terms”) is a legal agreement between you and Bridge Across Forever LLC (hereinafter “the Company”) a company duly organized and validly existing, located at 3724 Glen Oak Drive, Louisville KY, 40218. This agreement nulls and voids all previous agreements.

OVERVIEW

The Site (bridgeacrossforever.com) is operated by Bridge Across Forever LLC. Throughout the site, the terms “we”, “us” and “our” refer to Bridge Across Forever LLC. Bridge Across Forever LLC offers this Site, and all information, tools and services available from this Site, to you, the user, conditional upon your acceptance of all terms, conditions and notices stated here.

By visiting our Site, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. In the event of an inconsistency between this Agreement and any additional terms or policies referenced herein, the provisions of the additional terms or policies shall control.

Please read these Terms carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the Terms of this Agreement, then you may not access the Site or use any Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools which are added to the current Site shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – GENERAL TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products or Site for any illegal or unauthorized purpose, nor may you, in the use of our products or Site, violate any laws in your jurisdiction (including but not limited to motor vehicle laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your account and right to use our Service.

We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:

1. Restrict, suspend or terminate your access to all or any part of our Site;

2. Change, suspend or discontinue all or any part of our products or Site;

3. Refuse, move or remove any content that is available on all or any part of our Site;

4. De-activate or delete your album(s) within our account.

5. Establish general practices or limits concerning use of our Site, or the albums we manage on any other Site.

You agree that we will not be liable to you or any third party for taking any of these actions.

You understand and agree that our Site may include communications, such as service announcements and administrative or legal notices from us. Please note that you cannot opt out of receiving these notices.

You understand that your content is held in an album managed by us, in an account owned by us, held in storage in an account managed by Forever.com, and their Terms and Conditions for management of that storage supersede our Terms of Service. Their Terms of Service may be viewed on their website at www.forever.com.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, use of the Site, or access to the Site or any contact on the Site, without express written permission by us.

You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Bridge Across Forever LLC content is not for resale. Use of the Site does not entitle users to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Bridge Across Forever LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you an licenses, express or implied, to the intellectual property of Bridge Across Forever LLC or our licensors except as expressly authorized by these Terms.

SECTION 2 – CREATING AN ALBUM

Once you create an album within our account, you are registered with Bridge Across Forever LLC. If you are merely surfing or browsing our Site and have not created an album, your use of the Site is still subject to this Agreement; if you do not agree to this Agreement, do not use the Site.

When we create an album on your behalf, you or your representative funeral home/cemetery/other purchaser will provide us with your name, name of your deceased loved one, and your email. We will create an album, and we will provide you with a Serial Number unique to your album. We will create a QR code link to your specific album, and provide this link to you in the form a a QR code medallion or other keepsake as specified on your order. Once content has been uploaded to the album, access to the album will be closed, and it will be available in a “view-only” format. It is important that you follow our guidelines for content to protect yourself from identity theft. Adherence to these guidelines is your responsibility, and failure to follow these guidelines may result in termination of the link to the album.

Guidelines for album submission:

Acceptable Content Formats

1. Pre-made funeral home memorial videos

2. Images: .jpg, .jpeg, .png, .gif, .tiff, .tif, .webp.

3. Videos: .mp4, .avi, .mov, .mpg, .mpeg, .wmv, .mkv, .m4v, .mts, .m2ts

4. Audio: .mp3, .m4a, .wma, .ra, .mka, .ac3, .aac, .ogg, .flac, .wav, .amr

5. Documents: PDF

Content Guidelines

While Bridge Across Forever LLC does not generally edit submitted content, there are certain content and safety guidelines we suggest you adhere to for your own safety and protection. DO NOT submit any personally identifiable content, i.e. birth or death certificates, driver’s license, passport images, street or home address information, or any other information which may lead to or contribute to identity theft. We reserve the right to remove any images of a violent or pornographic, illegal or offensive nature, and to suspend the use of albums containing such images.

SECTION 3 – CONDUCT

As a user of our Services, you herein acknowledge, understand and agree that all information, data, music, video, audio or any other content, whether it is publicly or privately posted, is the expressed sole responsibility of the individual or entity from whom the content originated. In short, this means that you are solely responsible for all content posted, uploaded or otherwise made available by way of the Bridge Across Forever LLC Services, and as such we do not guarantee the accuracy, integrity or quality of such content. It is expressly understood that by use of our Services you may be exposed to content including, but not limited to, any errors or omissions in any content posted, and/or any loss or damage of any kind incurred as a result of the use of any content posted or otherwise made available by the Company.

Furthermore, you herein agree NOT to make use of Bridge Across Forever LLC’s Services for the purpose of:

a) Uploading, posting, emailing, or otherwise making available any content that shall be deemed unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or invasive of another’s privacy or shich is hateful, and/or racially, ethnically, or otherwise objectionable;

b) Causing harm to minors in any manner whatsoever;

c) Impersonating any individual or entity, including but not limited to, and Bridge Across Forever LLC officials, forum leaders, or hosts, or falsely stating or otherwise misrepresenting any affiliation with an individual or entity;

d) Intentionally or unintentionally violating any local, state, federal, national or international law;

e) “stalking” or with the intent to otherwise harass another individual; and/or

f) Collecting or storing any personal data relating to any other person in connection with the prohibited conduct and/or activities which have been set forth in the aforementioned paragraphs.

Bridge Across Forever LLC herein reserves the right to refuse and/or delete any content currently available through our Services. In addition we reserve the right to remove and/or delete any such content that would violate the Terms or which would otherwise be considered offensive to other visitors or users.

Bridge Across Forever LLC reserves the right to access, preserve and/or disclose album information and/or content if it is requested to do so by law or in good faith belief that any such action is deemed reasonable necessary for;

a) Compliance with any legal process;

b) Enforcement of the Terms;

c) Responding to any claim that therein contained content is in violation of the rights of any third party;

d) Responding to requests for customer service; or

e) Protecting the rights, property or the personal safety of Bridge Across Forever LLC, its visitors, users and members, including the general public.

Bridge Across Forever LLC herein reserves the right to include the use of security components that may permit digital information or material to be protected, and that such use of information and/or material is subject to usage guidelines and regulations established the the Company, or any other content providers supplying content services to the Company. You are hereby prohibited from making any attempt to override or circumvent any of the embedded usage rules in our Services. Furthermore, unauthorized reproduction, publication, distribution, or exhibition of any information or materials supplied by our Services, despite whether done so in whole or in part, is expressly prohibited.

SECTION 4 – GLOBAL USE

Due to the global nature of the internet, through the use of our Services, you hereby agree to comply with all the local rules relating to online conduct and that which is considered acceptable content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our Service you agree to comply with all applicable export and import laws, statutes, and regulations.

SECTION 5 – INDEMNITY

All users agree to insure and hold Bridge Across Forever LLC, and our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable attorney fees made by any third party which may arise from any content a user of our Site may submit, post, modify or otherwise make available through our Services, the use of the Company Services or your connection with these Services, your violations of the Terms of Service and/or your violation of any such rights of another person.

SECTION 6 – MODIFICATIONS

Bridge Across Forever LLC reserves the right at any time it may deem fit, to modify, alter and/or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or to any third party for any such alteration, modification, suspension and/or discontinuance of our Services, or an part thereof.

SECTION 7 – TERMINATION

As a user, you may terminate your album link at any time by submitting a cancellation or termination request in writing to Bridge Across Forever LLC.

You further agree that the Company may, without prior written notice, immediately suspend, terminate, discontinue and/or limit your access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to;

a) Any breach or violation of our Terms and/or guideline;

b) By way of requests from law enforcement or any other governmental agencies;

c) The discontinuance, alternation and/or material modification to our Services, or any part thereof;

d) Unexpected technical or security issues and/or problems

e) Any engagement by you in any fraudulent or illegal activities; and/or

f) The nonpayment of any associated fees that may be owed by you or your agent(s) in connection with your Services.

The termination of your album with Bridge Across Forever LLC shall include the removal of any access to the album, and any such content that may be associated with that album.

SECTION 8 – LINKS

Either Bridge Across Forever LLC or any third parties may provide links to other websites or resources. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and as such, we do not endorse nor are we responsible or liable for any content, products, advertising or any other materials, on or available from such third-party sites or resources. Furthermore, you acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any such damage of loss which may be a result of, caused or allegedly to be caused by or in connection with the use of or the reliance on any such content, goods or Services made available on or through any such site or resource.

SECTION 9 – PROPRIETARY RIGHTS

You do hereby acknowledge and agree that Bridge Across Forever LLC’s Services shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore, you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by Bridge Across Forever LLC, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or create any plagiaristic works which are based on Bridge Across Forever LLC Services in whole or in part.

SECTION 10 – WARRANTY DISCLAIMERS

YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

a) THE USE OF BRIDGE ACROSS FOREVER LLC SERVICES AND MATERIALS ARE AT THE SOLE RISK BY YOU. OUR SERVICES AND MATERIALS SHALL BE PROVIDED ON AN “AS IS” AND/OR “AS AVAILABLE” BASIS, BRIDGE ACROSS FOREVER LLC AND OUR AFFILIATES, SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND WHETHER EXPRESSSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

b) BRIDGE ACROSS FOREVER LLS AND OUR SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO SUCH WARRANTIES THAT (i) BRIDGE ACROSS FOREVER LLC SERVICES OR MATERIALS WILL MEET YOUR REQUIREMENTS: (ii) BRIDGE ACROSS FOREVER LLC SERVICES OR MATERIALS SHALL BE PROVIDED IN AN UNINTERRUPTED MANNER, OR SHALL BE ERROR-FREE; (iii) THAT SUCH RESULTS WHICH MAY BE OBTAINED FROM THE USED OF THE SERVICES WILLMEET YOUR EXPECTATIONS.

SECTION 11 – LIMITATION OF LIABILITY

YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT BRIDGE ACROSS FOREVER LLC AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOUR FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM:

a) THE USE OR INABILITY TO USE OUR SERVICE;

b) THE COST OF PROCURING SUBSTITUTE GOODS AND SERVICESW;

c) UNAUTHORIZED ACCESS TO OR THE ALTERATION OF YOUR TRANSMISSIONS AND/OR DATA;

d) STATEMENTS OR CONDUCT OF ANY SUCH THIRD PARTY ON OUR SERVICE;

e) AND ANY OTHER MATTER WHICH MAY BE RELATED TO OUR SERVICE.

SECTION 12 – RELEASE

In the event you have a dispute, you agree to release the Company (and its officers, directors, employees, agents, parent subsidiaries, affiliates, co-branders, partners and any other third parties) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or in any way connected to such dispute.

SECTION 13 – NOTICE

Bridge Across Forever LLC may furnish you with notices, including those with regards to any changes to the Terms, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our website Services, or any other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the Terms by accessing our Services in and unauthorized manner. Your acceptance of this Agreement constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.

SECTION 14 – INTELLECTUAL PROPERTY RIGHTS

You herein acknowledge, understand and agree that all of the Bridge Across Forever LLC trademarks, copyright, trade name, service marks, and other Bridge Across Forever LLC logos and any brand features, and/or product and service names are trademarks, and as such, are and shall remain the property of Bridge Across Forever LLC. You herein agree not to display and/or use in an manner the Bridge Across Forever LLC logo or marks without obtaining the Company’s prior written consent.

Bridge Across Forever LLC will always respect the intellectual property of others, and we ask that all of our users do the same. With regards to appropriate circumstances and at its sole discretion the Company may disable and or terminated the albums of any user who violates our Terms and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property right have been otherwise violated you should provide to us the following information:

a) The electronic or physical signature of the individual that is authorized on behalf of the owner of the copyright;

b) A description of the copyrighted work or other intellectual property that you believe has been infringed upon;

c) A description of the location of the site which you allege has been infringing upon your work;

d) Your physical address, telephone number, and email address;

e) A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents or the law;

f) And finally, a statement, made under penalty of perjury, that the aforementioned information in your notice is truthful and accurate, and that you are the copyright or intellectual property owner, representative or agent authorized to act on the copyright or intellectual property owner’s behalf.

The Bridge Across Forever LLC agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:

Mailing Address:

Bridge Across Forever LLC Attn: Copyright Agent 3724 Glen Oak Drive Louisville, Kentucky 40218

Telephone: (502)387-7739 Email: info@bridgeacrossforever.com